Nutravolve Bio (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website, submit an enquiry, use our project estimator, or otherwise communicate with us.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us through our website, including:
Contact Information
When you contact us or submit an enquiry, we may collect:
- Name
- Company name
- Email address
- Telephone number
- Project or product requirements
- Any other information you choose to provide
Project Estimator Information
When you use our project estimator, we may collect information relating to your enquiry, including:
- Product or manufacturing format selected
- Estimated order volume
- Estimated project requirements
- Project notes or comments
- Contact information submitted with the enquiry
The estimates displayed by our estimator are preliminary estimates only and may be subject to change following further discussion and assessment of your project requirements.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General website usage information
This information helps us understand how visitors use our website and improve our services.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Provide information about our products and services
- Prepare preliminary project estimates
- Understand your manufacturing or product requirements
- Contact you regarding your enquiry
- Provide quotations or further project information
- Improve our website, services and user experience
- Monitor website performance and security
- Maintain internal business records
- Comply with applicable legal and regulatory requirements
We will only use your personal information for purposes that are reasonably necessary for our business operations and the services you have requested.
3. How We Share Your Information
We do not sell or rent your personal information.
We may disclose your information where reasonably necessary to:
- Our employees and authorised representatives
- Service providers who assist us in operating our website or business
- Website hosting, analytics, email or communication service providers
- Professional advisers where necessary
- Government authorities or regulatory bodies where required by law
Where third-party service providers process information on our behalf, we take reasonable steps to ensure that your information is handled appropriately.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
- Remember preferences
- Understand website traffic and usage
- Improve website performance
- Maintain website security
- Support analytics and website functionality
You can choose to disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.
5. Analytics and Third-Party Services
We may use third-party services such as analytics, website hosting, security, communication and other technology providers.
These services may collect or process certain information about your use of our website in accordance with their respective privacy policies.
Where applicable, third-party services may place cookies or similar technologies on your device.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Unauthorised disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
7. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, and complying with legal or regulatory obligations.
When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.
8. Your Privacy Rights
Subject to applicable laws and requirements, you may have rights regarding the personal information we hold about you, including the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Ask questions about how your personal information is being used
- Withdraw consent where processing is based on consent
- Request that we stop using your information for certain purposes, where applicable
To exercise your rights or make a privacy-related enquiry, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, content or security of those third-party websites. We recommend reviewing their respective privacy policies before providing any personal information.
10. Children’s Privacy
Our website is intended for business and professional users and is not specifically directed at children.
We do not knowingly collect personal information from children through our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, technology, or applicable legal requirements.
Any changes will be posted on this page together with the updated “Last Updated” date.
We encourage you to review this page periodically for the latest information about our privacy practices.
12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Nutravolve Bio
B-10-08, Tower B Vertical Business Suite,
Bangsar South,
59200 Kuala Lumpur.
Email: [admin@nutravolvebio.com]
