Welcome to Nutravolve Bio. These Terms & Conditions govern your use of our website and your interactions with Nutravolve Bio regarding our products, services, quotations, manufacturing, and related business enquiries.
By accessing this website or engaging with our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.
1. About Nutravolve Bio
Nutravolve Bio provides nutraceutical product development, formulation, manufacturing, and related services for businesses and organisations.
Information presented on this website is provided for general business and informational purposes and does not constitute a binding offer unless expressly stated otherwise in a written quotation or agreement.
2. Website Use
You may use this website for lawful business and informational purposes only.
You agree not to:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorised access to the website or its systems.
- Interfere with the operation, security, or availability of the website.
- Copy, reproduce, modify, or distribute website content without our prior written permission.
- Submit false, misleading, or fraudulent information through our enquiry or quotation forms.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.
3. Product and Service Information
We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.
However, product specifications, formulations, packaging options, minimum order quantities, pricing, lead times, availability, and other details may change without prior notice.
Website information should therefore not be treated as a final specification or contractual commitment.
Final product specifications and requirements will be confirmed between Nutravolve Bio and the customer before production or service commencement.
4. Quotations and Estimates
Any pricing, estimates, calculators, or indicative figures displayed on this website are provided for preliminary reference only.
A website estimate does not constitute a final quotation or guarantee of pricing.
Final pricing may depend on factors including:
- Product formulation
- Ingredients and raw materials
- Order quantity
- Packaging requirements
- Product specifications
- Testing and certification requirements
- Regulatory requirements
- Shipping and logistics
- Production requirements
A quotation issued directly by Nutravolve Bio will supersede any preliminary estimate shown on the website.
Unless otherwise stated in writing, quotations may be subject to a specified validity period.
5. Orders and Production
An order will only be considered confirmed once the relevant quotation, specifications, commercial terms, and payment requirements have been accepted by both parties.
Production will generally begin only after the required approvals, documentation, and payment or deposit requirements have been completed.
Once production has commenced, changes or cancellations may be subject to additional charges, delays, or other applicable conditions.
6. Product Development and Formulation
Where Nutravolve Bio provides formulation or product-development services, the final formulation and product specifications will be determined based on the agreed project requirements.
Customers are responsible for providing accurate information regarding their intended product, target market, claims, ingredients, and other requirements.
Additional formulation, testing, regulatory, or development work outside the agreed scope may incur additional fees.
7. Regulatory Compliance
Customers are responsible for ensuring that their intended products, marketing claims, labels, packaging, and commercial activities comply with the laws and regulations applicable to their target markets.
Where regulatory or compliance support is provided by Nutravolve Bio, such support is based on the agreed scope of services.
Regulatory approval or registration cannot be guaranteed unless expressly stated in a written agreement.
8. Customer Responsibilities
Customers must provide accurate and complete information necessary for us to provide our products or services.
This may include:
- Company information
- Product requirements
- Technical specifications
- Packaging requirements
- Artwork and labelling information
- Regulatory requirements
- Delivery information
- Relevant approvals
We are not responsible for delays or additional costs resulting from incomplete, inaccurate, or late information supplied by the customer.
9. Intellectual Property
Unless otherwise agreed in writing, all intellectual property belonging to Nutravolve Bio, including website content, branding, designs, graphics, text, materials, processes, and proprietary information, remains the property of Nutravolve Bio or its respective licensors.
Customers must not reproduce, modify, distribute, publish, or commercially exploit such materials without prior written permission.
Where intellectual property is specifically developed for a customer as part of a paid project, ownership or usage rights will be governed by the applicable quotation, agreement, or written terms.
10. Confidentiality
Both parties may receive confidential or commercially sensitive information during the course of a business relationship.
Each party agrees to take reasonable steps to protect confidential information and not disclose it to third parties except where:
- Disclosure is required by law;
- Disclosure is necessary to perform the agreed services; or
- The other party has provided written consent.
Confidentiality obligations may continue after the completion or termination of a project where applicable.
11. Payments
Payment terms will be specified in the relevant quotation, invoice, or agreement.
Customers are responsible for making payments within the agreed payment period.
Failure to make payment on time may result in delays to production, delivery, development, or other services.
Additional costs arising from delayed payment or changes to an approved project may be charged where applicable.
12. Delivery and Lead Times
Any lead times provided by Nutravolve Bio are estimates unless expressly guaranteed in writing.
Lead times may be affected by factors including:
- Raw material availability
- Production schedules
- Customer approvals
- Packaging availability
- Testing requirements
- Regulatory requirements
- Shipping and logistics
- Events outside our reasonable control
We will make reasonable efforts to meet agreed timelines but cannot be held responsible for delays caused by circumstances beyond our reasonable control.
13. Product Acceptance
Customers are responsible for reviewing and approving relevant specifications, artwork, packaging information, and other project details before production.
Once approved, changes requested by the customer may result in additional costs or production delays.
Any issues relating to delivered products should be reported to Nutravolve Bio within a reasonable period after delivery, together with relevant supporting information.
14. Third-Party Services
Certain products, services, testing, logistics, payment processing, or other activities may involve third-party providers.
Where third-party providers are involved, their own terms and conditions may also apply.
Nutravolve Bio is not responsible for independent services or actions performed by third parties beyond our reasonable control.
15. Website Availability
We aim to keep this website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may temporarily suspend, modify, or discontinue parts of the website for maintenance, updates, security, or other operational reasons.
16. Disclaimer
Information provided on this website is intended for general informational and business purposes.
While we make reasonable efforts to maintain accurate information, Nutravolve Bio does not guarantee that all website content is complete, current, or free from errors.
Nothing on this website should be interpreted as professional medical, legal, regulatory, or financial advice.
17. Limitation of Liability
To the extent permitted by applicable law, Nutravolve Bio shall not be liable for indirect, incidental, consequential, or special losses arising from the use of this website or our services, including loss of profits, business opportunities, data, or anticipated savings.
Our liability in relation to a specific product or service will, where applicable, be subject to the terms of the relevant quotation, agreement, or applicable law.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.
18. Force Majeure
Nutravolve Bio shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, epidemics, pandemics, war, civil unrest, government restrictions, supply-chain disruptions, transportation delays, labour disputes, utility failures, or other unforeseen events.
19. Changes to These Terms
We may update these Terms & Conditions from time to time.
Updated terms will be published on this page together with the relevant “Last Updated” date.
Your continued use of the website following an update constitutes acceptance of the revised Terms & Conditions.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
Any disputes arising in connection with these Terms & Conditions shall be subject to the applicable jurisdiction of the courts of Malaysia.
21. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Nutravolve Bio
Email: admin@nutravolvebio.com
Website: https://nutravolvebio.com
